EndtentionalThis policy explains how we collect, use, store, and protect personal information across Endtentional and Saudade Eternas.
Last updated: April 6, 2026We collect information you provide directly, including account details, profile information, planning responses, uploaded memorial content, form submissions, and communications with our team.
We may also collect technical information needed to operate the service, such as device information, log data, authentication details, and usage events related to product performance and security.
We use personal information to operate the platform, provide account access, deliver product features, process payments, support memorial sharing, and respond to contact requests.
We also use information to maintain security, prevent abuse, comply with legal obligations, improve product quality, and communicate important service updates.
We do not sell personal information. We share data only when necessary with service providers that help us deliver the platform, including infrastructure, authentication, storage, analytics, payments, and email delivery providers.
We may also disclose information when required by law, to protect users and the public, or in connection with a merger, acquisition, or transfer of assets.
We retain account and memorial data for as long as needed to provide the service, honor user choices, satisfy legal obligations, resolve disputes, and enforce our agreements.
Because memorial and legacy content is intended to preserve important records, some information may remain stored until the account owner or authorized representative requests deletion, subject to legal and operational requirements.
We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or disclosure.
No online service can guarantee absolute security. Users are responsible for maintaining the confidentiality of their credentials and for controlling access to their accounts and memorial spaces.
You may request access, correction, or deletion of certain personal information by contacting us through the contact page. We may keep limited records when required for legal, billing, fraud-prevention, or security purposes.